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In delivery of a service, one of the most important early steps is addressing the knowledge gap, or the ability to understand Blank______. Multiple choice
In delivery of a service, one of the most important early steps is addressing the knowledge gap, or the ability to understand Blank______. Multiple choice question. how to handle a service failure costs and profitability demand for the service consumer expectations
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Management
Authors: Stephen P. Robbins, Mary Coulter, Ed Leach, Mary Kilfoil
12th Canadian Edition
0134830458, 978-0134830452
