In July, 2021, Salesforce, the global leader in Customer Relationship Management (CRM) completed the acquisition of Slack Technologies. Salesforce offers a system of CRM tools that are used to manage customer relationships across the entire customer lifecycle, spanning marketing, sales, digital commerce, and customer service interactions. Slack is a collaboration platform which organizes all people, messages, and files related to different projects into dedicated spaces, called "channels". As a result of the acquisition, what (if any) opportunities for generating economies of scale would exist? And what (if any) opportunities for generating economies of scope would exist?