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Identify and apply the PAPA framework for ethical issues which appear in the following text: Addictive design Every developer yearns to create applications that people

Identify and apply the PAPA framework for ethical issues which appear in the following text:

Addictive design

Every developer yearns to create applications that people love to use -- that's just good UX design. The problem is that some teams craft apps that people love too much. There is an ethical concern about the role of digital platforms, such as social media.

"As long as social media companies profit from outrage, confusion, addiction and depression, our well-being and democracy are at risk," argue critics like Tristan Harris of the Center for Humane Technology. Harris notably went viral while at working Google, with a presentation about the push for addictive technology design and companies' moral responsibility in society.

Striking an ethical balance between products consumers love and products that hijack their attention is more an art than a science. In product creation and updates, ask the following questions:

• Who benefits?

• How do they benefit?

• To what degree do they benefit?

• Are there safeguards for user health and sanity?

• How overt is monetization and customer data collection and use, including via AI and machine learning (ML)? How transparent are these practices?

Explore addictive design, suggests David K. Bain, vice president of standards for the Telecommunications Industry Association, by comparing popular apps like Duolingo and TikTok. Both apps generate growth and revenue for their creators, but the nature of their benefit to users is different. Duolingo's clients gain language skills and are challenged with activities that enhance neuronal growth and brain plasticity. TikTok users receive cultural knowledge as well as immediate gratification with video content that bathes the brain with intoxicating neurotransmitters. "Based on this, many adults would say that the true user benefit of Duolingo is greater than [that of] TikTok," Bain said, but added that his 15-year-old daughter would disagree.

The two apps have different attitudes toward usage limits meant to safeguard against addictive attachment. Duolingo encourages consistency and makes the strong case that its use is linked to optimized learning curves. Duolingo definitely grabs users by the lapels to meet their daily quota and maintain performance streaks. But once the daily activities are done, Duolingo releases the user. By contrast, TikTok entices users to stay with an essentially limitless buffet of consumable media.

Apps often include user manipulation, monetization methods, user data collection for corporate use and machine learning algorithms to enhance the app. Transparency means what the users actually know and understand about these practices. Here's how this ethical aspect plays out in the two example apps:

"Duolingo's users are clearly willing victims of an enforced daily regimen, but are most certainly not aware that ads and usage data connect to a much larger advertising ecosystem," Bain said. "TikTok's users, especially the younger ones, I am quite sure are largely and happily oblivious to the methods and outcomes of their addictions."

SOURCE: https://searchsoftwarequality.techtarget.com/tip/5-examples-of-ethical-issues-in-software-development


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