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In March 2013, Lululemon recalled close to 17% of their black luon yoga pants that retail for $98.00 due to customer complaints that the fabric

In March 2013, Lululemon recalled close to 17% of their black luon yoga pants that retail for $98.00 due to customer complaints that the fabric was see-through. This quality problem has led to approximately $20 million in losses for the company. The company's founder was interviewed November 7, 2013, by Bloomberg TV, and he made the statement that "Frankly, some women's bodies just don't actually work (for the yoga pants)... It's more really about the rubbing through the thighs, how much pressure is there over a period of time, how much they use it." As you can imagine, this comment did not sit well with customers. Another common customer complaint is pilling that results after the yoga pants are worn several times.

1.What are your quality expectations for yoga pants that retail for around $100.00?

2. How could the company have better handled this problem?

3. What measures could have been taken to ensure these quality issues were not reaching

consumers?

4. What would you recommend the company do to increase the quality of its garments?

How should they monitor the quality of goods they produce?

add Alot of information for each question

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