In March 2020, a global consulting firm, Infosys, shifted to remote work due to the COVID-19 pandemic. This sudden change necessitated a rapid adaptation of their team management strategies, communication, collaboration approaches, and role description to maintain high performance in the new remote work setting.

Challenges: Remote Work Transition: The sudden shift to remote work posed challenges in maintaining team productivity and ensuring effective collaboration. Communication Barriers: Remote work increased the risk of miscommunication and reduced the spontaneous exchanges that occur in an office environment. Role Clarity and Adaptability: The evolving work landscape required redefining roles and responsibilities to ensure alignment with the changing priorities and objectives during the pandemic.

ASSIGNMENT QUESTION 1. What strategies do you employ to enhance communication and collaboration in remote working? 2. What would be the possible reasons for conflicts within a team if the work format changes to remote working as discussed in the above case? 3. How do you define and measure team performance if it is remote working format? 4. Identify the key factors that influence the performance of a team? 5. How do you ensure that each team member understands their specific role and how it contributes to the overall team's success in remote working?