Question
In Never Split the Difference (NSD) chapter 2 Be a Mirror Chris Voss states be a mirror. Why does he say, be a mirror? Name
In Never Split the Difference (NSD) chapter 2 Be a Mirror Chris Voss states be a mirror.
Why does he say, be a mirror?
Name 3 things in that chapter that reflect his approach to mirroring.
Do you think that this approach is effective and why?
Discuss fully a scenario of how you have or would use the mirroring technique.
In NSD chapter 4 Voss discusses Tactical Empathy.
Why is tactical empathy important? Explain the value you see in Labeling, Neutralizing the Negative, and Reinforcing the Positive. What does he mean by Beware the YesMaster the No?
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Message Brand And Dollars Auditing Marketing Operations
Authors: J. Mike Jacka, Peter R. Scott
1st Edition
163454000X, 9781634540001
