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In order to be successful in delivering support to customers, it is important that the service desk develops processes and techniques that are easy and
In order to be successful in delivering support to customers, it is important that the service desk develops processes and techniques that are easy and convenient for the service desk to follow and cost effective, and then ensure that the customer conforms to those processes. True False
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Services Management The New Paradigm In Hospitality
Authors: Jay Kandampully
1st Edition
0131916548, 9780131916548
