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In order to calculate the benefits of training programs, specific quantifiable measures have to be developed that are consistent with a training program and its
- In order to calculate the benefits of training programs, specific quantifiable measures have to be developed that are consistent with a training program and its objectives.As well, some of these measures will need to be converted in to monetary terms.For each of the following training programs, identify some of the benefits and how they can be measured for the purpose of cost-benefit evaluation and cost-effectiveness evaluation:Sales training
- Ethics training
- Customer-service training
- Heather and safety training
- Total quality management training
- Sexual harassment training
- Diversity training.
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