In order to increase efficiency and improve quality, managers need Group of answer choices effective communication. to dominate their subordinates. to beat the competition. a unique and special ability. Flag question: Question 2 Question 21 pts In the communication process, information is shared between two or more individuals or groups in the ________ phase. Group of answer choices transmission encoding filtering sending Flag question: Question 3 Question 31 pts In the transmission phase of communication, the person who wishes to share information with someone else is known as the Group of answer choices receiver. messenger. decoder. sender