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In other words, it provides the basic informationwho, what, when, where, and why (which we will call the 5W approach): Who: The individuals and organization

In other words, it provides the basic informationwho, what, when, where, and why (which we will call the 5W approach):

  • Who: The individuals and organization involved in the issue
  • What: The issue at hand. What variables have created the situation that needs resolution, and what facts regarding the individuals involved and the organization can be codified as factual statements.
  • When: The timetable as to when the issue began and the approximate timeframe in which it must be settled. If not definitively known, provide an estimate of the duration.
  • Where: The geographic location, department, or division in which the problem exists.
  • Why: The drivers that created the situation needing resolution.
  • How: The ways in which the organizational culture may directly and/or indirectly impact the negotiation in an interpersonal or organization conflict situation.

Post your five Ws in your initial post

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