2. In reference to this weeks Special Decision Dual Designate

1. What will be the total cost for your firm if you to agree to the dual designate arrangement?

2. What will be the advantage(s)? What will be the disadvantage(s)?

3. Is this the wave of the future? Is there a greater risk in accepting or in not accepting this opportunity?

4. What choice did you make? Why?

3. In reference to this weeks Special Decision Service Fees

1. What justification do airlines give for charging service fees?

2. How will your customers react to being charged for individual services?

3. Might some customers benefit from fees on specific services?

4. How much revenue do you project for each of the fees?

5. What could you do with this additional revenue?

6. What choice did you make? Why?