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In responding to norms that workers develop among themselves, a manager a) does best to back off when confronted with strong consensus. b) must at
In responding to norms that workers develop among themselves, a manager a) does best to back off when confronted with strong consensus. b) must at all times preserve management's prerogative to determine what will be done. c) should always remain above personal bickering. d) should be able to communicate effectively with group leaders. which letter is correct
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