In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs $($in thousands$)$ over the past two years is given below:

Costs $($in thousands$)$

Last Year This Year

Inspection $ $630$ $ $1,008$

Quality engineering $ $420$ $ $756$

Depreciation of test equipment $ $588$ $ $210$

Rework labor $ $1,050$ $ $1,260$

Statistical process control $ $0$ $ $294$

Cost of field servicing $ $1,260$ $ $1,092$

Supplies used in testing $ $42$ $ $42$

Systems development $ $840$ $ $840$

Warranty repairs $ $4,200$ $ $1,344$

Net cost of scrap $ $420$ $ $1,050$

Product testing $ $840$ $ $1,680$

Product recalls $ $2,520$ $ $1,008$

Disposal of production defects $ $630$ $ $840$

Sales have been flat over the past few years, at $$84,000,000$ per year.

Required:

$1.$ Prepare a quality cost report for this year and last year.

Note: Enter amount values in thousands. Round your percentage answers to $2$ decimal places $($i$.$e $0\mathrm{.}1234$ should be entered as $12\mathrm{.}34).$