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In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A

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In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below This Year Last 675 1,380 450 % 675 525285 1,2301,580 0$300 Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Supplies used in testing Systems development arranty repairs Net cost of scrap Product testing Product recalls oisposal of defective products 3e$ 60 $750 750 $3,600 1,200 390 1,230 8701,125 $ 2,325 750 9001,e5e Sales have been flat over the past few years, at $75,000000 per year A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective. Required 1. Prepare a quality cost report that contains data for both this year and last year (Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 01234 should be entered as 12 34)) Florex Company Quality Cost Report Last Year This Year Amount (in Percent of Amount (in Percent of

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