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In response to the Covid-19 pandemic, many organisations have accelerated the digital transformation of many of their operations from physical ones to virtual ones. For

In response to the Covid-19 pandemic, many organisations have accelerated the digital transformation of many of their operations from physical ones to virtual ones. For example, many educational institutes have changed their course delivery and examination from predominately physical test to predominately virtual test. This change affects the operational processes of these educational institutes. Discuss the effect of the physical to virtual transformation practice on the sustainability of an organisation's operations. The discussion should address the positive and/or negative impact on each of the three dimensions of sustainability. You should demonstrate critical thinking in the discussion and provide a balanced view. Provide relevant examples. (20 marks)

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