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In service process design, why are Poka-Yoke points necessary? A) They expedite the speed of service delivery. B) They guarantee adherence to the company's dress
In service process design, why are Poka-Yoke points necessary? A) They expedite the speed of service delivery. B) They guarantee adherence to the company's dress codeX C) They aid in preventing inadvertent errors and mistakes. X D) They elevate customer satisfaction through friendly staff. E) They expand the range of services provided
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Revenue Management For The Hospitality Industry
Authors: David K Hayes, Allisha Miller
1st Edition
0470393084, 9780470393086
