Question
In Singapore, thousands of people carry out online transactions on food delivery company websites or applications using Foodpanda to have their meals delivered to their
In Singapore, thousands of people carry out online transactions on food delivery company websites or applications using Foodpanda to have their meals delivered to their homes or workplaces every day. Assess one complete online task of ordering a meal on the above-mentioned company platforms, to be delivered to a particular address. While your evaluation should largely be based on usability and human-computer interaction, you can also discuss your points based on cognitive ergonomics and display design principles. Identify good design features and shortcomings, and propose human factors design changes or enhancements that you would make. Illustrate your points with relevant photographs, screenshots, drawings, or diagrams. Note: You should start your task assessment after the sign-in stage and end just before the actual completion of payment stage.
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