Question
In the balanced scorecard approach, stakeholder groups with different perspectives value different performance goals. Sometimes, however, they may be interested in the same goal. Indicate
In the balanced scorecard approach, stakeholder groups with different perspectives value different performance goals. Sometimes, however, they may be interested in the same goal. Indicate which stakeholder groups - financial (F), learning and growth (L), internal business processes (P), and customer (C) - value the performance goals that follow.
a.high wages
b.safe products
c.low-priced products
d.improved return on investment
e.job security
f.cost-effective production processes
Responsibility Centers
Identify the most appropriate type of responsibility center for each of the following organizational units:Cost Center, Investment Center, Profit Center, Revenue Center
a.The sheets and towels laundry facility of a large hotel chain
b.The online order department of a retailer
c.A manufacturing department of a large corporation
d.An urgent care clinic in a community hospital
e.A famous brand of a large corporation
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