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In the Case Study, Road to Hell, what, if anything, could Baker and Rennalls have done before, during, or after the conversation to improve the
In the Case Study, "Road to Hell," what, if anything, could Baker and Rennalls have done before, during, or after the conversation to improve the situation?
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OM operations management
Authors: David Alan Collier, James R. Evans
5th edition
1285451376, 978-1285451374
