In the communication process, there are a number of barriers that can slow or distort effective communication.

Question: for each of the following examples, identify the barrier communication being depicted by the employees behaviour.

Example 1 - Jahan tells his boss only what he believes his boss wants to hear. This is not a good thing because is can compromising productivity and even worker safety.

Example 2 - Amir primarily relies on memos or emails when communicating at work, even when a phone call would be faster and more appropriate. He tends to experience undue tension and anxiety in oral communication