In the context of downsizing, why is it essential to address the concerns of both victims and survivors?

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a

Victims and survivors have similar concerns, so a single communication approach is sufficient.

b

Addressing only the concerns of victims is more important, as they are directly affected by the downsizing.

c

Focusing on the concerns of survivors is unnecessary, as they typically adapt easily to changes.

d

Addressing both victims and survivors is crucial because they have distinct needs and experiences during the downsizing process.