In the following, please carry out the management process on the basis of the case study described above. using the methods you are familiar with from the lecture and the book p. 128 ff. carry out. a) First, please define a "smart" goal for the problem described. (10 points)

Please analyse the described problem with an Ishikawa diagram and find 5 causes.

c) Please apply ONE of the creativity techniques you know from the lecture. and derive three alternative solutions from them, taking into account the the causes of the problem discussed in the Ishikawa diagram and the formulation of the formulation of the goal (!). Please list the final alternative solutions in the following sub-task d). sub-task d).

finden 5 Ursachen, (10 Punkte) 2 von 7