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In the memorandum to your superior, Mr . Fraude, tell him in your opening sentence why you are writing this memo and the main point

In the memorandum to your superior, Mr. Fraude, tell him in your opening sentence why you are writing this memo and the main point(s). Then, specifically discuss and explain the issues giving the legal reasons as to:
(1) whether the original contract terms are enforceable against Ms. Eyre and
(2) from the perspective of the Firm, consider the circumstances if she sends the $5000 and the Firm opts to accept or not to accept that payment, and then
(3) explain in a separate paragraph what this means to your Firm on a practical level.
Consider what policy you should draft/set for the Firm, so that similar/identical issues can be handled in the future without the need to involve the Legal Department
BACKGROUND - FACTUAL INFORMATION
You work in the accounting department of the Cash Cow Accounting Firm (the Firm). Your superior, Paul Fraude, has given you an assignment to find out from the legal department how to deal with a legal matter regarding a former client, Jane Eyre. After you consult with the legal department, you are to draft a business memorandum addressed to your superior, Paul Fraude, explaining the information and the options given to you by the legal department. Your superior also tells you that Ms. Eyres case is not unique and that she is just one of many clients who pose an identical or similar problem for the Firm.
Your superior informs you that the former client, Jane Eyre, entered a written and signed contract with the Firm on January 1,2023 under which Ms. Eyre agreed to pay the Firm. $10,000 for accounting services. The accounting services that Ms. Eyre contracted for were completed on March 1,2023. Nevertheless, Ms. Eyre has informed the Firm that, in her opinion, the accountant that handled her account did not do a good job. As a result, she does not feel that she should pay the Firm the $10,000 as per the contract terms. She has been calling the office to argue about this matter for the past three weeks. Now, she claims that she is willing to send a check for $5000(the amount that she thinks the services were worth) as full payment for the accounting services.

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