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In the workplace, a message sender chooses a delivery method, such as email, instant messaging, or text messaging. Then the sender selects the appropriate recipient

In the workplace, a message sender chooses a delivery method, such as email, instant messaging, or text messaging. Then the sender selects the appropriate recipient and composes a message. Which of the following is not true regarding this approach?
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Not all message senders fully understand the impact of their delivery method decisions.
This approach requires that every message sender understand the communication process and make the best delivery decision.
Reliable communications methods still require senders to monitor sent messages for errors or potentially missing messages.
Most communication methods require that the sender know the recipient to send a message.

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