In the world of manufacturing and business, events never fall into place as they are conceived to. Performance is measured on effort, not results. 1 point False True 3. Question 3 Some components of the Document Management System include all but 1 point Storing and archiving Basis for audit trails Distribution of documents Destruction and the means of destruction 4. Question 4 Policies outline what we do and serve as the framework for the organizations ____________ 1 point Vision Mission Supplier management Customer outreach 5. Question 5 ______________promote employee understanding and consensus. 1 point Procedures Policies Processes Documents