In this assessment task, students need to discuss the implementation processes and cycles of ABEF in a particular organisation $($could be a sector as well$).$ They also need to discuss the potential challenges during the implementation process and what strategies can be applied to overcome them. How can ABEF improve the product$/$service quality and its management process?

This task includes a milestone assessment component that evaluates English language proficiency. You will be guided to further language support after the completion of this subject if your results in this milestone task indicate you need more help with your language skills.

Report due at $11$:$59$ pm $14$ April $2024$

Length: The report should be $2500$ words, excluding references and appendices. A maximum of $10\%$ variation is acceptable.

Structure of the report:

Cover page $($Provided at the end of this document$)$

$1.$ Introduction

introduce ABEF and kenyan banking industryt Briefly discuss the overview, business excellence and quality management activities of the sector$/$organisation$.$ Why is ABEF important for quality management? What will the report do next?

$2.$ Implementation processes of the ABEF and its benefits

In this section, students will analyse the implementation processes and cycles of ABEF for kenyan banking industry. They will use examples of each step and justify how it will be feasible for the organisation or sector. Finally, they will analyse and discuss the potential benefits of the implementation of ABEF using literature support.

$3.$ Potential challenges

discuss the challenges during and after implementing the ABEF. They will list down the challenges with an explanation of each. Moreover, literature evidence should be provided.

$4.$ Strategies to overcome challenges

identify and analyse different effective strategies to overcome identified challenges. It is expected that the students will apply multiple strategies to overcome challenges. The students should discuss how strategies will mitigate the challenges.

$5.$ Implications for quality management

The ABEF has numerous benefits to ensure business excellence and improve quality. Students will discuss how implementing ABEF will improve the quality and its management. Moreover, how systematic analysis of challenges of implementation and their overcoming strategies will help enhance the quality of products$/$services$.$

$6.$ Discussion and conclusion

Students should discuss their findings and how the findings can be helpful for quality management and improving the product$/$service quality of that particular sector. How can the findings be useful for other sectors$?$ They should also discuss if there are any limitations of the study.

$7.$ References

The report is directed at the collection and analysis of information. If you use material from another source, then reference it properly. You should cite at least $8-10$ references from academic and industry literature in your assignment. The reference and citation style should be uniform across the report. You can follow any style but must be consistent. You should provide complete references without any missing information.

$8.$ Appendices $($if any$)$

Other important notes

$$ Use Font $12$ Times new roman with $1\mathrm{.}5$ spacing, single column, justified and $2\mathrm{.}5$ cm margin on all four sides for the report body and submit a Microsoft Word file.

$$ All assignments must include a group cover sheet, which is downloadable from Canvas.

$$ While your experience and views are the essential components of your assignments, the appropriate use of literature is required to provide evidence$-$based suggestions.

$$ You should include a list of all references you use in writing your assignments. Note that all assignments will be checked on Turnitin for originality $($similarities to existing sources$).$

The criteria to assess your work will take into account:

i$.$ Relevance of your answer to the question or task set

ii$.$ Clarity of expression

iii. Creativity$/$innovation

iv$.$ Citations beyond the given subject material

v$.$ Logical planning and sequence

vi$.$ Appropriate written and presentation of the work.