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In this assessment, you will analyze a negative service interaction you have had as a customer, align it against their organization image. Finally, you will
In this assessment, you will analyze a negative service interaction you have had as a customer, align it against their organization image. Finally, you will create a customer service training program specific to the problems you have identified and their organization image
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Quantitative Methods For Business
Authors: David Anderson, Dennis Sweeney, Thomas Williams, Jeffrey Cam
11th Edition
978-0324651812, 324651813, 978-0324651751
