In this Six Sigma case study, a number of billing errors in a telecom company are high due to various reasons. Billing being one of the most critical activities in any business needs extra attention. There are approx. 4.5 % errors, out of which approx. 2.5% reaches to the customer. Reduce the billing errors to less than 1 %, to ensure that customer gets the correct bill to his satisfaction. Please create a project charter for the above-mentioned business problem

The above question contains 20 Marks. As per University guidelines, the answer should be a min of 800 words. So please I am requesting you please prepare as per guidelines.