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In troubleshooting an IT issue, when looking for a reproduction case, there are three questions you'll need to answer. ( Choose THREE ) What steps
In troubleshooting an IT issue, when looking for a reproduction case, there are three questions you'll need to answer. Choose THREE
What steps did you take to get to this point?
What's the unexpected or bad result?
What's the expected result?
Whose fault is it
What's the cost of the fix?
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