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In troubleshooting an IT issue, when looking for a reproduction case, there are three questions you'll need to answer. ( Choose THREE ) What steps

In troubleshooting an IT issue, when looking for a reproduction case, there are three questions you'll need to answer. (Choose THREE)
What steps did you take to get to this point?
What's the unexpected or bad result?
What's the expected result?
Whose fault is it?
What's the cost of the fix?

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