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In what situation would it be acceptable for an employee to communicate to another employee via instant messaging? The employee needs to quickly communicate detailed

In what situation would it be acceptable for an employee to communicate to another employee via instant messaging? The employee needs to quickly communicate detailed information to two or more of their colleagues. The employee has a quick, informal question for their colleague who is working remotely. The employee has time-sensitive information to share with their colleague who is working remotely. It is considered unprofessional in any workplace situation for an employee to communicate through instant messaging

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