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In which of the following situations is empowerment of front-line employees perhaps too difficult and costly to manage and not necessarily recommended? Multiple choice question.
In which of the following situations is empowerment of front-line employees perhaps too difficult and costly to manage and not necessarily recommended? Multiple choice question. At a pet-grooming parlor when a client brings in a dog that is very sick Reason: At a fast food restaurant, employee empowerment can easily be more disruptive. At a jewelry store where a customer needs a custom engagement ring in a hurry incorrect Reason: At a fast food restaurant, employee empowerment can easily be more disruptive. At an amusement park where a "Make-a-Wish" child has problems getting into the seat on a car on a very popular ride Reason: At a fast food restaurant, employee empowerment can easily be more disruptive. At a fast food restaurant drive-through where expediency is critical and activities are fairly routine
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