Indian OdysseyCase Study

Situation: you are the project manager leading a team working on the event in the Indian Odysseycase study. Next, answer the following questions referencing the

Indian Odysseycase study, the course resources and the marking criteria in the rubric.

Question #1

Identify two engaged stakeholders working on the eventin the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #2

Describe how SAP recognized the importance of their diverse customers for the event in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #3

Define business etiquette according to the Goodwill Community Foundation and describe its importance in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #4

Describe the "benefits of delegation" (de Janasz, Dowd and Schneider, 2022, p. 446) and the importance of delegating tasks without bias or favouritism in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #5

Describe "equal employment opportunity policies" (p. 95) and "affirmative action programs" (p. 95) according to de Janasz, Dowd and Schneider (2022).

Question #6

Describe how you would have tactfully resolved a potential problem in the supply chain for the computers or the transportation that SAP used in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #7

Describe three "benefits to promoting diversity in the workplace" (pp. 93 - 94) from de Janasz, Dowd and Schneider (2022) and how you see these benefits as being helpful to lead your team in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 fromhttps://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #8

Describe how two sources of "organizational and interpersonal conflict" (pp. 243 - 246) from de Janasz, Dowd and Schneider (2022) relate to potential conflict between engaged stakeholders working on the event in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #9

Explain two "conflict management strategies" (pp. 247 - 250) from de Janasz, Dowd and Schneider (2022) that you would use to resolve one potential conflict source with engaged stakeholders working on the event in the Indian Odysseycase study (Porter, n.d., retrieved September 15, 2022 from https://www.exhibitoronline.com/topics/article.asp?ID=1930).

Question #10

Describe three "characteristics of effective feedback" (pp. 412 - 414) from de Janasz, Dowd and Schneider (2022) that would have helped you to develop relationships with the SAP customers or suppliers in the Indian Odyssey case study.

References

de Janasz, S. Dowd. K., & Schneider, B. (2022). Connect for Interpersonal skills in

0rganizations 7^th edition. Canada: McGraw Hill.

Goodwill Foundation. (2018-2020). Business Etiquette.GFC Global. Retrieved March 5,

2021 fromhttps://edu.gcfglobal.org/en/jobsuccess/business-etiquette/1/.

Porter, C. (n.d.). Indian Odyssey. Exhibitor Media Group. Retrieved September 15,

2022 fromhttps://www.exhibitoronline.com/topics/article.asp?ID=1930

Thomas, R. (2018). Excuse me: The survival guide to modern business etiquette(1st

edition). AMACON.