Indicate which one of the following statements is correct:

Question 19 options:

a)

An example of a semantic barrier to communication is a poor self-concept

b)

Formal organizational communication can travel faster and more effectively than grapevine communication

c)

Grapevine communication normally travels along formal channels

d)

It is important that managers be tuned to the Grapevine so that they can clarify rumors as they emerge

e)

Non-verbal communication includes memos and email