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Indira, a customer support executive, is required to assist an elderly customer. The customer behaves in an arrogant manner and seems disoriented. Indira should Blank______.
Indira, a customer support executive, is required to assist an elderly customer. The customer behaves in an arrogant manner and seems disoriented. Indira should Blank______. Multiple choice question. behave in a respectful and professional manner follow a manner similar to that of the customer modify her behavior based on her perceptions adopt a passive approach in solving the customer's
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Marketing Channel Strategy
Authors: Robert Palmatier, Louis Stern, Adel El Ansary, Erin Anderson
8th International Edition
1292060468, 9781292060460
