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Indira manages a team of people in the accounting department at Financial Partners, LLP . The company has been in buyout talks with a large
Indira manages a team of people in the accounting department at Financial Partners, LLP The company has been in buyout talks with a large competitor for the past few months. As the merger deal nears completion, Indira started noticing a change in her teams conduct. One of the collection agents, Malcolm, is taking longer lunches and often returns reeking of alcohol. She observed Akobo, the accounts receivable supervisor, uncharacteristically lashing out at vendors on the phone. Her own assistant, Marjorie, started nervously tapping her feet and pulling at her hair during meetings. Indira is worried about her team members and their wellbeing. According to the protocols of assessment, which of the following actions will help Indira best understand her team members issues?
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hiring an expert to observe her team members as they work and to report on the status of each member
reading through her team members email correspondence to search for clues about their shift in behavior
bringing in a masseuse at lunch time once a week to give free massages to the team members who want them
instituting a program through which highperforming employees mentor lowerperforming team members
considering what might be causing the issues and surveying team members about the sources of their anxieties
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