INFLUENCE

7.Knowledge of ____________ contributes to the development of leadership skills.

a.	financial models
b.	management theories
c.	leadership theories
d.	social theories

8.The development of leadership theory began with __________ theory.

a.	situational leadership
b.	behavioral leadership
c.	substitutes for leadership
d.	leadership trait

9Which quote is the best representation of someone with a participative leadership style?

a.	You are all going to be so thrilled when you see what projects that I have set in place for the next few weeks. I went ahead and made a list of benefits that each project will surely create for our company.
b.	I have made quite a few changes to the companys objectives for next quarter, and I expect that everyone will be prepared and ready to implement all changes by the end of next month with no delay.
c.	Now that I have shared my ideas with you all, I would like to spend a few minutes answering any questions you may have.
d.	Feel free to form your own groups for this project. You are more than welcome to make the final decision as long as you stay within the budget.

11.Communication is the process of transmitting __________.

a.	data and concepts
b.	information and meaning
c.	words and images
d.	facts and opinions

12.Information technology has had a negative impact on _______________.

a.	information richness
b.	informational accuracy
c.	work-life balance
d.	personal productivity

13.Molly and Filippe were having a discussion at work one day about the new computer systems. Molly is British and said she was dead chuffed to have been chosen to work on the new system. Filippe heard this and immediately told his supervisor that Molly did not like the new computer system. In reality, Molly is very pleased to be involved. Which communication barrier seems to be at play?

a.	Language/culture
b.	Emotions
c.	Filtering
d.	Noise

14.One of the major disadvantages of oral communications is that __________.

a.	it discourages feedback
b.	it is usually harder than written communications
c.	it is usually slower than written communications
d.	it leaves no record of what was communicated

10Which quote is the best representation of someone with an autocratic leadership style?

a.	You are all going to be so thrilled when you see what projects that I have set in place for the next few weeks. I went ahead and made a list of benefits that each project will surely create for our company.
b.	I have made quite a few changes to the companys objectives for next quarter, and I expect that everyone will be prepared and ready to implement all changes by the end of next month with no delay.
c.	Now that I have shared my ideas with you all, I would like to spend a few minutes answering any questions you may have.
d.	Feel free to form your own groups for this project. You are more than welcome to make the final decision as long as you stay within the budget.