INSTRUCTION: Answer question 1 and any other one. Each question carries 50 marks. 1. Discuss five practical strategies to leverage and/or address the Cov ID-19 impact on/challenges confronting the hotel industry in Ghana. Note emphasis should be placed on both immediate operational strate gies and future management policies/plans, 2 The hospitality industry is characterised by high labour tumover. Ind ustry news is filled with stories of employees moving on to pursue b etter prospects both within and outside the industry. As a small busi ness owner, explain two (2) reasons why you should care? What imp act does turnover have on your business? Provide three (3) strategie s you can adopt to manage this problem in the short term. 2 Outsourcing is a common practice in the hotel industry, and it is very ea sy to outsource some hotel operations than others. Discuss which funct ions or operations you can easily outsource if need be and justify why y 1 ou would take the decision. Provide two (2) advantages and disadvantages of outsourcing those hotel operations. 4. How might a hotel franchise agreement increase a franchisee's risk of failure? Discuss 5 reasons / causes