Question
Instruction below: maximum of 4 pages. The report must be written in APA format. Report must include a proper cover page, an abstract page, a
Instruction below: maximum of 4 pages. The report must be written in APA format.
- Report must include a proper cover page, an abstract page, amaximumof four FULL pages of content, and one properly written reference page.
- At least fivescholarly references.
- Report must be written in Times New Roman, 12 font, and double-spaced throughout.
- Read the article below and answer the questions using the instructions above.
The Boundaryless Environment
Because so much of the work can be performed on computers, Finger decided early to allow employees to work outside the office. The senior management in Berlin and Los Angeles are both quite happy with this arrangement. Because some marketing work does require face-to-face contact, the Los Angeles office has weekly in-person meetings. Employees who like Newskool are happiest when they can work through the night and sleep most of the day, firing up their computers to get work done at the drop of a hat. Project discussions often happen via social networking on the company's intranet.
The Kiev offices have been less eager to work with the boundaryless model. Managers say their computer programmers find working with so little structure rather uncomfortable. They are more used to the idea of a strong leadership structure and well-defined work processes.
"When I started," says one manager, "Gerd said getting in touch with him would be no problem; getting in touch with LA would be no problem. We're small, we're family, he said. Well, it is a problem. When I call LA, they say to wait until their meeting day. I can't always wait until they decide to get together. I call Gerdhe says, 'Figure it out.' Then when I do, he says it isn't right, and we have to start again. If he just told me in the first place, we would have done it."
Some recent events have also shaken up the company's usual way of doing business. Developers in the corporate offices had a major communications breakdown about their hardware DJ controller, which required many hours of discussion to resolve. It seems that people who seldom met face-to-face had all made progressbut had moved in opposite directions. To test and design the company's hardware products, employees apparently need to do more than send each other code; sometimes, they need to collaborate face to face. Some spirited disagreements have been voiced within the organization about how to move forward in this new environment.
The offices are experiencing additional difficulties. Since the shift to newer products, Sandra Pelham has been more critical of the company in the Los Angeles office. "With the software, we were more limited in the kinds of advertising media we could access. So now, with the hardwarereal instrumentswe finally thought, 'All right, this is something we can work with!' We had a whole slate of musicians and DJs and producers to contact for endorsements, but Gerd said, 'No way.' He did not want customers who only cared that a celebrity liked us. He scrapped the whole campaign. He says we are all about creativity and doing our own thinguntil we do not want to do things his way."
Although the organization is not without problems, there is little question Newskool has been a standout success in the computer music software industry. While many are shuttering their operations, Newskool uses its market power to push forward the next generation of electronic music-making tools. As Gerd Finger puts it, "Once the rest of the industry has gotten together and figured out how they are all going to cope with change, they will look around and see that we're already three miles ahead of them down the road to the future."
Your Assignment
Finger has asked for your advice on how to keep his organization successful. He wants to benchmark how other boundaryless organizations in the tech sector stay competitive despite the challenge of so many workers heading in so many different directions. You will need to prepare a report for the company's executive committee. Your report should read like a proposal to a corporate executive who has a great deal of knowledge about the technical aspects of his company but might not have much knowledge of organizational behavior.
When you write, make sure you touch on the following points:
CC-24. Identify some of the problems likely to occur in a boundaryless organization like Newskool Grooves. What are the advantages of boundaryless organizations?
CC-25. Consider some of the cultural issues that will affect a company operating in such different parts of the world and whose employees may not represent the national cultures of each country. Are the conflicts you observe a function of the different types of work people have to perform?
CC-26. Based on what you know about motivation and personality, what types of people are likely to be satisfied in each area of the company? Use concepts from job characteristics theory and the emerging social relationships perspective to describe what might need to change to increase employee satisfaction in all areas.
CC-27. What types of human resources practices need to be implemented in this sort of organization? What principles of selection and hiring are likely to be effective? Which Big Five traits and abilities might Newskool supervisors want to use for selection?
CC-28. What kind of performance measures might you want to see for each office?
CC-29. How can the company establish a socialization program that will maximize employee creativity and independence? Do employees in all its locations need equal levels of creativity?
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