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Instruction: In the booklet provided, answer any TWO(2) questions from this section. Question 1 A. Explain the THREE (3) components of attitudes. (9 marks) B.
Instruction: In the booklet provided, answer any TWO(2) questions from this section. Question 1 A. Explain the THREE (3) components of attitudes. (9 marks) B. With the use of examples discuss THREE (3) ways in which satisfaction in a job could affect an employee's behaviour. (9 marks) C. Explain the FOUR (4) ways in which an employee may respond to job dissatisfaction. (12 marks) (Total 30 marks) Question 2 A. Using the Expectancy Theory of motivation discuss how a high achiever may have been motivated to study for the OB examination. (12 marks) B. Explain THREE (3) characteristics that high achievers prefer in a job. (9 marks) C. i. Explain the difference between gain sharing and profit sharing. (6 marks) ii. State TWO (2) ways that they could be used to motivate employees. (3 marks) (Total 30 marks) Question 3 Two small clothing manufacturers have decided to merge their businesses. The managers of both firms are concerned that some employees have begun to voice complaints about the merger and are engaging in actions which show resistance. A. Explain any THREE (3) factors that may have stimulated the need for the merger of these two organizations. (9 marks) B. Using ONE (1) source of organizational resistance and ONE (1) source of individual resistance, explain why the employees may be resisting the change. (6 marks) C. Discuss how the managers would use Kurt Lewin's model to manage the change and lessen the resistance of employees. (15 marks) (Total 30 marks)
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