Instructions Review the scenarios below and answer the associated questions. Scenario 1 You have just started a new job as the transfusion services manager for a hospital laboratory. This is your first supervisory position and you moved to a new state to take the job. During the interview process the director that you now report to mentioned that the transfusion services was experiencing staffing shortages. On the first day at your new job, you introduce yourself. the employees you will be supervising and hold a quick stand-up meeting. You ask the employees to write down their top three concerns by the end of the day. When you review the submissions, you hear multiple times that the employees are unhappy about the amount of overtime they are working. The next day you meet with a human resources advisor and you also review the previous month's budget. You discover that there are currently two full-time positions vacant; one that has been vacant for 6 months and the other 3 months. Your department is over budget on staffing costs. 1. Can you think of any internal factors that you could potentially change that might be contributing to the vacant positions not attracting successful candidates? 2. Can you think of any external factors that might be contributing to the position vacancies remaining open? 3. What part of a robust quality program looks beyond the walls of the organization