Instructions Select an existing motor carrier company operating in South Africa and answer the following. Note-question 4 is not specific to your chosen company.

1. Describe the company in light of the following:

- Are they private, for-hire or both? - What products/commodities do they carry and what equipment is often used in loading and offloading? - What sector do they serve? - The type of market structure they are operating in. (34=12) 2. Carefully analyse the orientation of your chosen company (whether its customer or market orientated) and critique on its general service characteristics. This means you have to identity their service characteristics (4) and explain why they are significant to the company. (34=12) 3. Terminal management is important in the motor carrier industry. Explain any four factors your company had to consider when deciding on the number of its terminals. (44=16) 4. Identify and elaborate on any two current issues/challenges that are facing the motor carrier industry in South Africa. (52=10) Total: 50