Intelligent agents are software capable of reasoning and following rule$-$based processes. Currently available intelligent agents fall into four categories according to the types of data analyzed and the kinds of tasks the agent can complete.

Identify the type of intelligent agent being used in each scenario.

Data$-$mining agent

Krishna opens an app on his phone and tells the app to schedule his haircut appointment for early next week.

Personal agent

Marcelo examines a weekly report warning of potential manufacturing defects as indicated by problems discussed during recorded customer service calls.

Information agent

Marta schedules early maintenance on one of her company's tour buses in response to alerts indicating the bus is operating at higher than normal engine temperatures.

Monitoring agent

Yondela pulls up a list of trending news topics to determine which articles to highlight on her newspaper's Website.