International Odyssey University (IOU) employs 802 people in full-time jobs such as faculty, administrators, and staff (including the HR function). The majority of their food service staff, however, are hired on a contractual basis through a temporary agency. Currently, there are 220 food service personnel under this arrangement and the temp agency has 2 HR managers assigned to this account. IOU also has an HR staff of 41 which has a budget of $3.0 million. A