Question
International Standards Organization (ISO) 9001:2008, a total quality management (TQM) control model, is a set of quality standards that has been assisting organizations in recognizing
International Standards Organization (ISO) 9001:2008, a total quality management (TQM) control model, is a set of quality standards that has been assisting organizations in recognizing and preventing mistakes while creating a plan for constant improvement. Educational institutions worldwide are implementing ISO 9001:2008 to provide a way to maintain accountability for funding. Although ISO 9001:2008 has been successful in industry and business, its use in education is relatively new and needs further investigation. One reason for the inquiry is that there are other industry models of TQM that educational institutions have recently utilized. You have a K-12 educational program comprising technology, science, and engineering. Select three of the following five international standards that address total quality management control (TQM). Compare each TQM model's purpose, values, application, relative functionality, and implications for your selected program.
- Kaizen
- ISO: 9001:2015
- Six Sigma
- Malcolm Baldrige National Quality Award
- LEAN (LEAN Enterprise Institute)
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