Internet Bank

Imagine you work for a start-up company that is launching an internet bank. The internet bank will provide the following financial products and services to its customers:

• Accounts and deposits
• Credit, debit, and travel cards
• Loans
• Insurance
• Investments
• Tax services

Senior management and investors have identified the following key technical factors for the success of the internet bank:

• Scalability: The technology and software application infrastructure must accommodate high growth and new users without impacting the service levels delivered to existing users.
• Availability: Users must be supported with robust, consistent, and reliable access; excellent performance 24 hours a day, 7 days a week.
• Security: Industry-accepted security practices and a multi-level authentication system have to be put in place to authenticate and identify each user before they access their accounts and initiate transactions.
• Manageability: The technology and software applications infrastructure must be easy to manage, support, and update.