1. Interpersonal Communication - Imagine you had aone-on-one meeting with one of your employees and describe the elements of interpersonal communication in that conversation. Does this change if the communication is a virtual conversation? How? Explain the role listening plays in one-on-one interpersonal communication.
2. Nonverbal Communication - Why do you as a manager need to understand the four types of nonverbal communication? How do you believe nonverbal communication affects how a manager engages with his or her employees?
3. Civility vs. Incivility- Explain workplace civility and incivility and the effect it has on a team. List and explain one strategy for developing a civil workplace.
4. Communication Skills - Explain the five communication skills that help a manager communicate effectively with employees. Which communication skill do you feel is your strongest? Which communication skill do you feel you would like to develop? How might you develop this skill to be a more effective communicator?