Interpersonal Communication in the Workplace Assessment

Aviva met a friend for lunch later that day and complained about having to work with Lars. Her friend suggested that some of the issues might be based on Aviva$$s first impression of Lars. Her friend suggested that instead of looking at comments from Lars as support for her opinion of him, Aviva should try and understand what motivates Lars and how he works, and then look for a way to collaborate effectively with him. How should Aviva start this process?

Aviva first needs to improve her self$-$esteem before she can consider Lars$$s actions.

Aviva should work on improving her own self$-$concept before considering Lars$$s$.$

Aviva needs to work on improving her intrapersonal and interpersonal intelligence.

Aviva should work on strengthening her use of metacommunication to improve Lars$$s performance.