Interpersonal Communication: Managing Down and Laterally Taking inspiration from Kweli and Alex's use of the whiteboard to iron out ideas, grab a blank piece of paper or Word document and create a graph, chart, or visual that captures a key message you want to convey to your work colleagues at your organization. The graph, chart, or visual can be about the shifting context, the direction of the organization, an aspiration for the business, or how you are going to address a challenge or pursue an opportunity and why.