Question
Interpersonal skills are important to the work of the systems analyst. Despite the importance of the relationship between IT professionals, such as the systems analyst,
Interpersonal skills are important to the work of the systems analyst. Despite the importance of the relationship between IT professionals, such as the systems analyst, and users, such as business managers, the bond can be contentious. A popular joke lampoons the opinions they sometimes hold: A hot-air balloonist was lost, so he called down to a man on the ground for help. Excuse me, do you know where I am? he asked. Youre in a balloon, the man on the ground replied. You must work in an IT department, the balloonist said. Youre right! How did you know? asked the man on the ground. What youve told me is technically correct, said the balloonist, but its of no practical use. You must be a business manager, the man on the ground said. How did you know? asked the balloonist. Well, said the man on the ground, you dont know where you are and you dont know where youre going. We just met, but somehow already everything is my fault!
- Discuss why a systems analyst has to act as a translator. What people and/or groups would be involved?
- Are top managers likely to be more effective if they have IT experience? Why or why not?
- Should the IT director report to the company president, or somewhere else? Why?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started