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interview a decision-maker in a diagnostic testing office. The focus of your questions should be on the types of decisions the interviewee makes and the

interview a decision-maker in a diagnostic testing office. The focus of your questions should be on the types of decisions the interviewee makes and the impact her/his decisions have on the operations of the diagnostic services to their patients and the operations of the office. It would be preferred if the interview could occur in a face-to-face meeting. However, if that is not possible a virtual meeting would be appropriate. You may want to use the same script suggested in the Module 2 HCL paper. Keep these following questions in mind while interviewing the decision-making. When considering the decisions your interviewee made, what type of decisions were made and why was that approach used? Tactical and Strategic Decisions Programmed and Non-programmed Decisions Basic and Routine Decisions Organizational and Personal Decisions Off-the-Cuff and Planned Decisions Policy and Operating Decisions. Policy, Administrative and Executive Decisions Types of decision making. (n.d.). Ebrary. Retrieved from /2831/management/types_decision_making How does the chosen decision-making approach impact her/his organization and the patients they serve? What are the results of their decision-making operationally and with service delivery? What involvement do they have in contributing to the strategic planning of the organization and/or

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